Privacy Policy
Effective Date: August 19, 2026
Rotor Maxx Support Limited (“Rotor Maxx Support,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect through rotormaxx.com, how we use it, and the choices available to you.
1. Information We Collect
We may collect personal information when you voluntarily provide it through forms on our website. Depending on the information you choose to provide, this may include:
- Your name
- Company or organization name
- Email address
- Phone number
- Information contained in your inquiry or message
- Other information you choose to provide through our forms
We do not intentionally collect sensitive personal information through this website.
We also collect certain information automatically when you visit our website, including information such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or source
- General geographic information
- Website usage and interaction data
This information is primarily used for website functionality, security, analytics, and improving our website.
2. How We Use Your Information
We may use information collected through this website to:
- Respond to inquiries and requests
- Communicate with you about our services
- Provide information you have requested
- Improve our website, services, and user experience
- Understand how visitors use our website
- Monitor website performance and security
- Comply with applicable legal and regulatory requirements
We will not use information submitted through our contact forms for unrelated purposes without your consent, unless permitted or required by law.
3. Contact Forms
When you submit a form through our website, the information you provide is transmitted to Rotor Maxx Support Limited so that we can respond to your inquiry.
We may retain submitted form information for as long as reasonably necessary to respond to your inquiry, maintain business records, or comply with applicable legal requirements.
Please do not submit confidential, sensitive, or proprietary information through a general website contact form unless specifically requested.
4. Google Analytics
We use Google Analytics to help us understand how visitors use our website and to improve its content, functionality, and performance.
Google Analytics may collect information such as your IP address, device and browser information, pages visited, approximate geographic location, and interactions with the website. This information is generally collected in an aggregated or pseudonymous form.
Google may process information collected through Google Analytics on servers located outside Canada, including in the United States.
You can learn more about how Google handles information through its privacy policies and information about Google Analytics.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, analyze website traffic, and improve the user experience.
Cookies are small files stored on your device when you visit a website. Some cookies are necessary for the website to function, while others help us understand how visitors interact with the site.
You can configure your browser to refuse or delete cookies. However, doing so may affect the functionality of some websites.
6. Third-Party Services
We may use third-party service providers to support the operation and functionality of our website, including website hosting, analytics, security, email, and form processing services.
These providers may process information on our behalf and may be located in Canada or other countries. We take reasonable steps to work with service providers that maintain appropriate safeguards for information they process.
Our website may also contain links to third-party websites. Rotor Maxx Support Limited is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those websites before providing personal information.
7. How We Protect Your Information
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the absolute security of information transmitted through the internet.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, resolve disputes, and meet legal or regulatory requirements.
The appropriate retention period may vary depending on the nature of the information and the reason it was collected.
9. Your Privacy Rights
Depending on the circumstances and applicable privacy legislation, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Ask questions about how your personal information is collected, used, or disclosed
- Withdraw consent to certain uses of your personal information, where applicable
Requests may be subject to applicable legal requirements and reasonable verification of your identity.
10. Children’s Privacy
Our website is intended for a general business audience and is not directed toward children. We do not knowingly collect personal information from children through this website.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable legal requirements.
Any updated version will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how Rotor Maxx Support Limited handles personal information, please contact us.